Reference

Open your privacy choices at cargototo

Live casino tables, slots, and Football Betting in our lobby create account, device, payment, and cookie records; this Privacy Policy explains how we handle those records.

DANA data contextOVO receipt checksGoPay record handlingQRIS cookie choices
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CONTACT ROUTES

Check privacy contact paths anytime

Privacy requests should reach the team that can connect your message with the right account record. Our support desk is available from 09:00 to 23:00 WIB through live chat, WhatsApp, and email, and we may ask you to confirm the phone number or email already linked to your account before discussing personal data.

Team online

Live chat

Use live chat from the lobby footer when you need a faster privacy reply. We ask for your account ID or registered phone number before checking data, cookie, or transaction questions.

WhatsApp

Message our WhatsApp support during 09:00 to 23:00 WIB for privacy requests tied to DANA, OVO, GoPay, or QRIS records. Keep the payment reference ready so we can locate the right wallet entry.

Email

Send longer requests to [email protected] if you want a copy, correction, or deletion assessment. Include your account email, phone number, and the request type so we can route it correctly.

DATA HANDLING

Browse data controls before you join

Privacy handling is part of the account flow, not an afterthought. We separate payment references from support messages where practical, keep access to account records role-based, and log sensitive profile changes.

Account profile data

When you open your account, we collect profile fields needed to identify the same account across login, wallet, and support. You can request corrections if your phone number, email, or name is wrong.

Payment record use

DANA, OVO, GoPay, and QRIS entries are stored with reference numbers, timestamps, and account wallet status. We use those records to match deposits, withdrawals, reversals, and support checks.

Cookie choices

Cookies help remember your session and measure page errors. On Android Chrome, go to Settings, Site settings, Cookies to adjust browser choices; on Safari, use Settings, Safari, Advanced.

Login security

We log device type, IP address, and sign-in time so unusual access can be checked against your account history. If a login looks unfamiliar, contact support before changing payment details.

Retention checks

We keep account and payment records only as long as needed for wallet history, dispute handling, security checks, or legal duties. You may ask us how long a specific record is kept.

Change requests

For access, correction, or deletion requests, start with live chat or email [email protected]. We verify the account first, then tell you what can be changed under the rules that apply.

Explore answers on your privacy rights

These answers cover the privacy questions you are most likely to ask before opening or using an account. They explain what data we collect, how payment records are handled, how cookies work, and how you can contact us for access, correction, or deletion requests.

We collect account fields such as name, phone number, email address, login records, device type, and wallet activity. This keeps your profile, payment references, and support messages connected to the correct account.

We use payment references, timestamps, amounts, and wallet status to match a transaction with your account. We do not use those records to inspect unrelated wallet activity outside the transaction you make with us.

Yes. Email [email protected] or contact live chat with your account email and phone number. We verify that the request comes from you before preparing data that can be shared.

Contact support from 09:00 to 23:00 WIB and tell us which field is wrong. We may ask for the account ID, registered phone number, or recent payment reference before changing personal data.

We use cookies for login sessions, page performance, and fraud checks. You can adjust browser cookie settings, but blocking session cookies may mean you need to log in again more often.

Limited data may be shared with payment processors, hosting services, security tools, or law-related recipients where required. We share only what is needed for the account, wallet, security, or legal purpose.

You can ask for deletion by email or live chat. Some payment, wallet, and security records may need to be kept for dispute handling, legal duties, or account protection before deletion is possible.

Related Pages

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